top of page
TechSup L5.png

Diploma in IT Technical Support

Level 5 (NZQA Approved)

This programme prepares you to work in a range of entry-level support roles in an organisation, which may include employment in roles such as computer technician, service desk or technical support, or provide a pathway to further IT related study.

This programme provides a solid foundation for those interested in technical support and IT infrastructure. Through practical, hands-on learning, you’ll develop skills in installing, configuring, maintaining, and troubleshooting hardware, software, and networks. It equips you with transferable skills for entry-level tech support roles and prepares you for further study and industry certifications.

Computer Processor

YOUR NEXT STEP

Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.

3.png

QUALIFICATION

Diploma in IT

Technical Support

120 Credits

4.png

COST

Domestic: $7670 + 150

Student Service Levy

2.png

DURATION

1 year full-time or

part-time equivalent

KEY DATE

February 2026

Frequently asked questions

CONTACT US

P: 06 920 3424

Top Town, Level 2, 123 Devon Street East, New Plymouth

bottom of page